Nespresso Club Services

Join the Nespresso Club and benefit from our range of personalised services, designed just for you.

Ordering

Coffee Specialists are available to advise you on your coffee selection and to ensure easy ordering and convenient delivery, tailored to your needs. Call us free of charge, order online by clicking here or pay a visit to one of our Nespresso Boutiques (locations available here)

1. Online Orders

Make your choice from 25 Coffees and an extensive range of coffee machines. We also offer a wide range of accessories to make your experience unforgettable. Get free shipping when you purchase any Nespresso machine or a minimum of 100 coffee capsules.

2. Phone Orders

Our qualified Coffee Specialists are available at 0800 637 773 to advise you on your coffee selection and to ensure easy phone ordering, convenient delivery & immediate machine assistance at the following times:

Monday to Thursday from 08h00 - 18h00

Friday from 08h00 - 16h30 pm

Saturday & Public Holidays from 09h00 - 14h00

When you receive immediate technical diagnosis and a solution to your machine query, Nespresso will collect your machine at a pre-arranged time and bring back your machine once repaired - This service is available 6 days a week. Nespresso warrants machines against defects in materials and workmanship for a period of 2 years from the date of purchase. Maintenance of machines (cleaning and descaling) is not covered as a warranty repair and therefore is charged at the Out of Warranty Repair Rate.

3. Boutique Orders

A retail experience to satisfy your every desire.

Throughout the world, Nespresso invites coffee lovers to experience the art of espresso in our modern and stylish Boutiques. The French architect Francis Krempp has created a unique design, combining art deco design with contemporary shapes and materials.

Discover all of the Nespresso products: Premium Blend coffees, Limited Edition Varieties, Machines and Accessories for maintaining and enhancing your coffee experience.

Our specialists are pleased to offer personalised advice, provide guidance or share their Nespresso expertise with you.

Delivery

Nespresso delivers your orders to your address of choice throughout South Africa.

Pay for your order by 4pm, Monday to Thursday and receive delivery the next day in Main City Centres.

Delivery within 2 to 3 working days to Regional / Remote Areas.

*Please ensure that you have a valid cell phone number registered in order for us to inform you of the status of your delivery.

1. Home and Office Delivery

Get free delivery to your address of choice when you purchase any Nespresso machine or a minimum of 100 coffee capsules.

Recycling

Do you want to be able to recycle your capsules easily?

With the Nespresso recycling plan, we provide different options for recycling your used aluminium capsules and fulfilling your commitment to protecting the environment. Ensure to drop your capsules in a recycling bag & drop them off at your nearest Boutique today.