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Free delivery for orders of R800 or more. Ts and Cs Apply

Nespresso Troubleshooting Lattissima Pro

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Lattissima Pro Assistance

First use or after a long period of non-use

First use or after a long period of non-use

  1. Remove the water tank, drip tray, and capsule container. Adjust the cable length and store the excess in the cable guide under the machine.
  2. Put the machine in upright position, plug machine into mains.
  3. The water tank can be carried by its cover.
  4. Rinse the water tank before filling with fresh potable water up to maximum level.
  5. Insert the hot water spout. Switch machine ON.
  6. SET LANGUAGE: set your preferred language. Press to continue.
  7. LANGUAGE: Select your language by scrolling the options using the arrows. Press button to confirm
  8. Once symbol is pressed, machine heats up.
  9. Rinsing: place a container under coffee outlet and press the lungo button. Repeat three times.
  10. Rinsing: repeat three times through the hot water spout. Once finished, remove it and store it back in the storage area located on the machine right side. Close the steam connector door.
  11. Disassemble the Rapid Cappuccino System (R.C.S.) and clean all 6 components in the upper level of your dishwasher. In case a dishwater is not available, refer to section "Hand Washing of Rapid Cappuccino System (R.C.S.)". After reassemble and re-attach the R.C.S. to the machine, use the "Clean" button before preparing milk beverage
Coffee Preparation

Coffee Preparation

  1. Lift the lever completely and insert the capsule.
  2. Close the lever and place a cup under the coffee outlet.
  3. Press the Ristretto (25 ml/0.75 oz), the Espresso (40 ml/1.35 oz) or the Lungo (110 ml/3.7 oz) button. Preparation will stop automatically. To stop the coffee flow or top up your coffee, press again.
  4. Take the cup. Lift and close the lever to eject the capsule into the used capsule container
Assembling / disassembling of the Rapid Cappuccino system (R.C.S)

Assembling / disassembling of the Rapid Cappuccino system (R.C.S)

  1. Remove the milk container lid and unplug the milk aspiration tube.
  2. Remove the milk froth regulator knob by turning it to and pulling it up.
  3. Remove Rapid Cappuccino System connector by unlocking it from locked to unlocked and pulling it off.
  4. Remove the milk spout by pulling it off.
Preparing Cappuccino and Latte Macchiato

Assembling / disassembling of the Rapid Cappuccino system (R.C.S)

  1. Fill the milk container with desired quantity of milk.
  2. Close the milk container. Open the steam connector door by sliding it to the right. Connect the Rapid Cappuccino System to the machine.
  3. Machine heats up for approximately 15 sec.
  4. Lift the lever completely and insert the capsule
  5. Close the lever, place a Cappuccino cup or a Latte Macchiato glass under the coffee outlet and adjust milk spout position.
  6. Adjust the milk froth regulator knob according to the volume of froth you want.
  7. Press the Cappuccino or Macchiato button. The preparation starts after a few seconds (first milk and then coffee) and will stop automatically.
  8. At the end of the preparation, lift and close the lever to eject the capsule into the used capsule container
  9. Place a container under milk spout
  10. Rotate the milk regulator knob in «CLEAN» position. Milk system rinsing process starts and hot water combined with steam flows through the milk spout
  11. Rinsing process lasts approximately 15 sec. and stops automatically.
  12. Once rinsing has finished, turn the milk froth regulator knob back in milk position.
  13. Disconnect the R.C.S. from machine and place it immediately in the refrigerator. Close the machine steam connector door.
  14. After each use, disassemble the Rapid Cappuccino System, and clean all components in the upper side of your dishwasher. In case a dishwasher is not available, refer to section Hand washing of Rapid Cappuccino System (R.C.S.).
Daily care

Daily care

  1. Remove drip tray, capsule container. Empty and rinse. Remove water tank. Empty, rinse it before filling with fresh potable water.
  2. Lift and close the lever to eject the capsule into the used capsule container. Place a container under coffee outlet and press the Lungo button to rinse. Clean the coffee outlet with a clean damp cloth.
  3. Rinse away carefully any dirt residue on the hot water spout under potable water. Clean it with a clean damp cloth.
Descaling

Descaling

  1. Lift and close the lever to eject any capsule in the used capsule container.
  2. Enter the Menu, browse the options and select [DESCALING]. You will be guided throughout the whole process. Follow machine display instructions.
  3. Descaling process: empty the drip tray and the used capsules container.
  4. Descaling process: fill water tank with 100 ml of Nespresso descaling agent and 500 ml of potable water.
  5. Descaling process: insert the hot water spout.
  6. Descaling process: place one container of minimum 1 litre under both the coffee outlet and the hot water spout.
  7. Press to confirm. The descaling agent flows alternately trough the coffee outlet, hot water nozzle and drip tray.
  8. Rinsing process: empty the drip tray and the used capsules container. Rinse with potable water.
  9. Rinsing process: rinse and fill water tank with fresh potable water up to MAX level.
  10. Rinsing process: place one container of minimum 1 litre under both the coffee outlet and the hot water spout.
  11. Press to confirm. The rinsing cycle continues alternately through the coffee outlet, hot water nozzle and drip tray until the water tank runs empty.
  12. Once the rinsing process is finished, the machine switches off. Rinse the hot water spout and clean it with a damp cloth. You have now finished descaling the machine.
Hand washing of Rapid Cappuccino System

Hand washing of Rapid Cappuccino System

  1. Disassemble the Rapid Cappuccino System. Refer to "Assembling/Disassembling of Rapid Cappuccino section system (R.C.S.)", rinse all parts with warm/hot water
  2. Soak all components in warm/hot water together with mild/soft detergent for at least 30 minutes and rinse thoroughly with warm/hot water. Do not use strong or abrasive detergents.
  3. Clean the interior of the Milk tank with mild/soft detergent and rinse with warm/ hot potable water. Do not use abrasive material that might damage the surface of the equipment.
  4. Dry all parts with a fresh and clean towel, cloth or paper and reassemble.
  5. After reassemble and re-attach the RCS to the machine, use the "Clean" button before preparing milk beverage.
Water hardness setting

Water hardness setting

  1. Enter the menu, browse the options and select [WATER HARDNESS]. You will be guided to set the value. Follow machine display instructions.
  2. Place the water hardness sticker under water for 1 second.
  3. The number of red squares indicates the water hardness level.
  4. Set the value accordingly.
No light on display.
  • Check the mains, plug, voltage, and fuse. Press the ON button located behind the machine display.
  • In case of problems, call Nespresso.
  • In certain conditions, machine heater reaches high temperature, (ie. after an emptying of the fluid system).
  • Simply wait, machine will cool down automatically.
Coffee comes out very slowly.
  • Flow speed depends on the coffee variety.
  • Descale if necessary.
Coffee is not hot enough.
  • Preheat cup.
  • Descale if necessary.
Capsule area is leaking (water in capsule container).
  • Position capsule correctly. If leakages occur, call the Nespresso Club.
Irregular blinking.
  • Call Nespresso.
No coffee, water just comes out (despite inserted capsule).
  • In case of problems, call Nespresso.
Lever cannot be closed completely.
  • Empty capsule container.
  • Make sure that no capsule is blocked inside the capsule container.
Quality of milk froth is not up to standard.
  • For optimal milk froth, use cold milk or semi skimmed milk at refrigerated temperature (about 4-6° C). To guarantee hygiene conditions, use heat treated milk (pasteurized), refrigerated & freshly opened only. Milk which has been frozen will not froth. Syrup, sugar, chocolate powder or any other additives should not be added directly in the jug. It is highly recommended to not use special enriched milks, powdered reconstituted milks nor flavoured milks.
  • Rinse after each milk based preparation. Place a recipient under milk outlet, rotate the milk regulator knob until CLEAN position.
  • After each use, disassemble the R. C. S. and clean all components in the upper level of a dishwasher.
Machine needs repair message, indicated in display.
  • Contact Nespresso for assistance.

Specifications

Weight6.5 Kilogram
Removable water tank1.3 litre
Dimension (WxDxH)19.4 X 27.4 X 33.2 cm
Pressure19 bar
Warranty2 years
,pressure_pump=19 bar Pressure pump
Lattissima Pro

Lattissima Pro

Free delivery for orders of R800 or more.

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