SHIPPING & RETURNS

Nespresso delivers your orders throughout South Africa.

ALL ORDERS

OPTION COST DETAIL
Standard Shipping Free* Main Centres: 1 working day.
Outlying Areas: upto 3 days.
Applies to all Orders received prior to 15h00.

FREE DELIVERY*
• Free Delivery applies to orders containing 5 or more sleeves of coffee and/or coffee machines.

• Delivery costs (R95) apply to coffee orders if there is less than 5 sleeves in a cart, machine accessories, and/or accessories.

For further assistance, please contact the Nespresso Club, by calling 0800 637 773 or emailing club@za.nespresso.com

ORDERS & PAYMENT METHODS

ORDER

Order your capsules online. So, you’ll never miss a cup. Make a choice from wide variety of coffee, accessories, and machines.
Get FREE* delivery on orders of 5 Sleeves or more. *T&Cs apply


You may place your order via:

OPTION DETAILS
Phone Call our Toll Free number on 0800 637 773 or email: club@za.nespresso.com

The Nespresso Club and Nespresso Professional operating hours are:
Monday to Friday: 08:00 - 16:30
Saturdays & Public Holidays: 09:00 - 14:00
Sundays: 09:00 - 13:00

Nespresso Professional
Tel: 0800 B2B PRO (222 776) or professional@za.nespresso.com
Website or Mobile App Visit our website https://za.buynespresso.com/za_en/. Scan the QR Code available on the Nespresso Mobile App landing page here: https://za.buynespresso.com/za_en/mobile-app
Nespresso Boutiques You may find the nearest boutique to you through our boutique finder: Boutique Locator https://za.buynespresso.com/za_en/shopfinder.html

PAYMENT

We offer the following secure & PCI compliant payment methods:

OPTION DETAILS
Credit Card Visa, MasterCard, and Amex
EFT Instant EFT supports: ABSA, Standard Bank, FNB, Nedbank, Capitec, Investec, TymeBank, African Bank, Bidvest Bank, and Old Mutual.
Discovery Miles Discovery Miles is the rewards e-currency that Discovery members earn for getting healthy, driving well and spending responsibly.

For further assistance, please contact the Nespresso Club, by calling 0800 63 7773 or emailing club@za.nespresso.com


RETURNS
Need to send something back to us? No problem. Returns are easy with Nespresso.
Please keep your original till slip/or repair slip as no exchange, refund, or repair can be made without proof of purchase/repair.

TYPE OF RETURN AND EXCHANGE DETAILS
Machine & Accessories You have the right to return or exchange machines and accessories Purchased from Nespresso within 7 days of purchase, provided they are unused and in a saleable condition in original undamaged packaging. Nespresso Machines purchased from our Trade Partners should be returned to the specific Trade Partner under their own Returns Policy.
Coffee & Sweet Treats Coffee capsules and Sweet treats are non refundable or exchangeable.

For further assistance, please contact the Nespresso Club, by calling 0800 637 773 or emailing club@za.nespresso.com

For orders of 5 sleeves or more

Secure Online Payment

Download the Nespresso app

0800 63 777 3 for any advice

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